Question 1

What does being a building manager mean to us?

Accepted Answer

The keystones of building management to us means overseeing the day-to-day operations, maintenance, and overall functioning of a property in an efficient and proactive manner to ensue issues are address before they become a problem. It also means ensuring a clean, safe, secure, and comfortable environment for all occupants peaceful enjoyment.

Question 2

Why should we choose OneCiti Building Management to manage our building?

Accepted Answer

We pride ourselves on aiming to be different from other companies, we want to get to know the people and what the residents want in the building. We are an innovative company that has skills for cost saving and project management. From proactive maintenance to responsive communication and personalized attention, we go above and beyond to create a comfortable and efficient environment for you and your occupants. Trust us to handle the details so you can focus on what matters most to you.

Question 3

What experience do you have?

Accepted Answer

With over a decade of experience in property and building management combined, we have developed our skills and become a tight-knit team ready to tackle diverse projects with enthusiasm. Additionally, with our experience on various Body Corporate committees in the heart of Auckland as both building managers and committee members we understand how committees feel and what they want to achieve.

Question 4

How do you ensure efficient communication with the residents of the building?

Accepted Answer

We pride ourselves on keeping residence in the loop with what is happening in their building to help minimise any inconveniences that projects or day to day operations may cause. To achieve this we utilise key software and technologies to ensure that all residents stay informed and up-to-date. We offer around-the-clock emergency services, ensuring assistance is available whenever needed.

Question 5

Is there after hours help?

Accepted Answer

Yes, we can provide 24/7 support for emergencies.

Question 6

Does your company provide its own contractors i.e. cleaning staff?

Accepted Answer

Yes, we have highly skilled contractors that we can use in our buildings, but we can also work with any contractors your Body Corporate may suggest.

Question 7

How do you ensure the safety and security in the building?

Accepted Answer

As part of our service, we take care of monitoring access and security, making an effort to get to know everyone in the building and truly become part of the community. With the convenience of technologies like access control and CCTV being accessible on the go, managing security becomes a breeze, making it both easier and more efficient for everyone involved. By proactively identifying and addressing vulnerabilities, building managers mitigate risks and safeguard against unauthorised access, theft, vandalism, and other potential incidents. Moreover, a strong security framework enhances the overall reputation and desirability of the property, fostering a sense of trust and confidence among residents.

Question 8

Are you involved in LTMP?

Accepted Answer

Yes, we regularly review the LTMP within the committee-set budget and ensure its effective implementation. Our hands-on approach ensures we understand the LTMP's objectives and execute necessary tasks efficiently and proactively to keep your building in top shape.

Question 9

What is going to cost us if we work with you?

Accepted Answer

We understand that every building is very different and that they all have different needs, so we work with you to support the key requirements that your specific Body Corporate wants to achieve. Feel free to give us a call! We'd love to chat and give you a better idea of how we can meet your building's specific needs.

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